Service & Repair
We offer professional service technicians who can provide in-home wood refinishing, repairs and upholstery service to you for one year from the original date of delivery on manufacturing defects. In rare cases, special processes are needed to restore your furniture in which event Willis Furniture will transport your furniture to our shop, repairs will be performed and the merchandise returned to you at our expense.
After one year from the date of delivery there will be a $45 home inspection fee and a $35 per hour labor charge to repair or service merchandise.
Fabrics are not warrantied against fading or wear. Ask your sales consultant or designer about proper care.
It is the policy of Willis Furniture to offer to each customer an extended warranty program, currently provided through the Guardsman Company. The Guardsman Gold Program Warranty extends the Willis Furniture and manufacturers warranty to five years from the date of delivery. For more details see warranty literature.